FAQ's

Shipping & Returns:

How long do orders take to ship?

All prints are made to order and are typically fulfilled within 1-4 business days. Once orders are fulfilled shipping usually takes between 2-7 business days within North America and 5-14 business days internationally.

Do you ship internationally?

Yes, we ship all prints and original artwork internationally unless otherwise stated. Additional fees may be required for large orders which will be stated at time of purchase.

Do you offer returns?

All orders on original artworks are final sale. Refunds or exchanges may be offered on prints if there is clearly signs of mishandling or damage by the sender.

 

Sizing & Framing:

How do I choose a print size?

A simple way to decide upon a print size is to measure out some strips of tape (any tape will work) to the dimensions of the print and place the pieces of tape on your desired wall location. Remember to account for any additional height and width that may be added by your potential frame and mat.

I'm looking for something larger than what I currently see available, do you offer larger sizes?

If you are looking for a larger size print than what is currently offered on my shop please reach out to me at chris@solczy.com and I will be glad to help arrange a custom order :)

Do you offer framing?

Unfortunately frames are not included unless stated otherwise in the product description. This decision was made to reduce damaged frames during shipping. 

I would be more than happy to offer any framing advice or help recommend a local framer! Feel free to contact me at chris@solczy.com

 

General:

What materials are your prints made of?

My prints are museum-quality made on long-lasting matte (uncoated) archival paper as well as archival inks. This paper is more yellowish (off white) as no optical brighteners are used during production, this greatly enhances the life span of the print.

- Paper-weight: 250 gsm / 110 lb

Do you offer custom work?

Yes, I am currently accepting custom commission work! To inquire about pricing and availability please email me at chris@solczy.com